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Support Configuration

Support Configuration

Tani Configuration

Question: Why the online help is not working under Ubuntu ?
Answer: Install the KDE Help Center with "sudo apt-get install khelpcenter4". Log in new after the installation.

Question: How can I run the Configuration on Ubuntu?
Answer: The Configuration uses QT 5 and KDE. Please install "apt-get install plasma-desktop" as root.
Kubuntu does not require any additional needed  software for the configuration.

Question: Why does the Configuration setup asks to install KDE 5?
Answer: The Configuration uses QT 5 und KDE (Frameworks 5). These libraries must be installed. The installation instructions contain further information.

Question: Why does the Configuration setup fail with message "Failed to install desktop menu item"?
Answer: Creation of the menu item reqires the program "xdg-utils". The installation instructions contain further information.

Question: Why does the Configuration setup fails on some Windows Server system console environments ?
Answer: Some Windows Server installationes did not have the graphical Windows GUI installed. The easiest way is using the configuration from one of the Windows clients. Connect to the product on the server. The Tani products OPC Serner and PLC Engine do not use a GUI.